Shipping Policy

Domestic Shipping (Across India) — 100% Free Shipping

• 100% Free Shipping: Free delivery on all orders delivered anywhere across India with zero hidden fees.
• Estimated Delivery Time: 3 to 7 business days across all Indian states and pin codes.
• Fast Handling: Dispatched within 1–2 business days directly from our Jaipur manufacturing warehouse.
• Express Couriers: Shipped via trusted express logistics partners including Blue Dart, Delhivery, DTDC, and India Post.
• Live Order Tracking: You will receive an SMS and email notification with your tracking link upon dispatch.

International Shipping (Worldwide Express)

• Worldwide Delivery: Available to over 50+ countries via FedEx, DHL, and UPS express delivery.
• Weight-Based Rates: Shipping charges are calculated transparently at checkout based on actual package weight and destination country.
• Processing Time: International orders are processed and dispatched within 1–2 business days.
• Estimated Delivery Time: 5 to 10 business days depending on customs and destination location.
• Customs & Import Duties: Any customs fees or import taxes are determined by the recipient country and payable upon clearance.
• Non-Refundable: Shipping charges for international orders are non-refundable once the package has been dispatched.

Damaged, Wrong or Missing Items (Report within 5 Days)

Every order undergoes rigorous quality inspection at our Jaipur unit prior to packaging. In the rare event that you receive a damaged package, incorrect item, or missing piece, please notify our customer support team within 5 days of delivery:

• Contact Us: Reach out via WhatsApp at +91 9928897737 or email at [email protected].
• Provide Order Details: Please share your Order ID along with clear unboxing photos or video showing the package and the issue.
• Free Replacement: Upon verification, we will immediately arrange a replacement or re-shipment free of charge.

Address Accuracy & Delivery Tracking

To ensure smooth and timely delivery, please verify your complete delivery address (including house/apartment number, street name, and valid 6-digit pincode) and active contact number during checkout. All packages are shipped with live order tracking and delivery confirmation.